Eligibility for Returns

Items are eligible for return under the following conditions:

• The item is unused, unworn, and in its original condition.
• The item includes all original packaging, tags, and accessories.
• The return is initiated within [3 days] of receiving the item.

Certain items may not be eligible for returns, including but not limited to:

• Clearance or sale items.
• Perishable goods.
• Personalized or custom-made items.
• Items marked as non-returnable on the product page.

How to Initiate a Return

To start a return, follow these steps:

• Contact our Customer Support team at [sagartex7@gmail.com] with your order number and reason for return.
• Wait for a confirmation email with return instructions and a return shipping label (if applicable).
• Package the item securely and include the original receipt or proof of purchase.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
• We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds

Refunds will be processed as follows:

• Refunds will be issued to the original payment method within [7 days] of receiving the returned item.
• Shipping fees are non-refundable unless the return is due to our error.
• If the item is not in its original condition, a partial refund or store credit may be issued at our discretion.

Exchanges

Exchanges are subject to product availability. To exchange an item, please initiate a return for the original item and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within [3 days] of delivery. Please include a description of the issue and photos of the damage. We will work with you to resolve the issue promptly.

Non-Returnable Items

The following items cannot be returned or refunded:

• Under 500 TK Order 

Contact Us

If you have any questions or need further assistance, please reach out to our Customer Support team:

• Email: [sagartex7@gmail.com]
• Phone: [01922297160]
• Chat: [880 1706 643 075]

Thank you for choosing SAGARTEX . We appreciate your business and are here to ensure your satisfaction!